There was no official announcement on the exact location of the office in Woodlands or the types of services the information counter would offer, was made by TCSens – the vendor appointed by Malaysia’s Road Transport Department (JPJ) to handle queries from Singapore drivers – nor by the authorities there.
The office is located at 186 Woodlands Industrial Park E5 – was shared by CNA.
A queue soon formed outside the office around lunchtime after CNA's report at about noon on the office's opening and location.
More than 50 Singapore drivers turned up at an office in a Woodlands industrial park on Monday (Aug 19) to seek help with their application for Malaysia’s Vehicle Entry Permit (VEP) after it opened in the morning to no fanfare.
Drivers were later told by staff members that there are no more queue numbers to be given out for the day.
Earlier this month, Malaysian Transport Minister Anthony Loke announced that a VEP information counter would be opened in Woodlands to help drivers with their queries.
Malaysia announced earlier this year that all foreign-registered vehicles entering the country by land checkpoints from Singapore will be required to use VEPs from 1 October 2024.
Action will be taken against any foreign motor vehicle without a VEP entering Malaysia from that date. Anyone found guilty of the offence can be fined up to RM2,000 or jailed for up to six months.
Reference: CNA | 19 Aug 2024
