Appeals

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Early Termination

1) We reserve the right to reject/approve all appeals on a case by case basis ONLY.
2) If you are appealing, you must submit sufficient documentary proof to support your explanation.
3) All submitted documentary proof will be evaluated against evidence gathered for the appeal.

Late Fee Waiver

1) Majority of appeals are rejected. Submit an appeal only if you are sure that there was an error administered.
2) More than 9 out of 10 drivers settle their payment promptly.
2) If you are appealing, you must submit sufficient documentary proof to support your explanation.
3) All submitted documentary proof will be evaluated against evidence gathered for the appeal.